Support & Safety
Help with GroupVote.
Find quick guidance, report inappropriate content, or contact support.
Contact support
Email debrito@yahoo.com with a description of the issue, your GroupVote version and build number, and the steps that produced the problem. Please do not include passwords or unnecessary private information.
Email GroupVote SupportCommunity standards
GroupVote is for private, collaborative event planning. Participants must not post harassment, threats, hateful or sexually explicit material, spam, illegal content, or another person’s private information. Only share photos and documents you have permission to use.
Report content
For a shared event or another person’s activity, use the item’s More menu and choose Report. For a comment, swipe left or press and hold, then choose Report. Select a reason, add any helpful details, and review the prepared email before sending it.
Reports are reviewed through the support email above. Include urgent safety concerns clearly in the subject and contact local emergency services when immediate help is required.
Manage a shared event
- Event organizers can use Share Event to manage or remove participants through Apple’s sharing controls.
- Event organizers can remove inappropriate comments and activities.
- Participants can use Remove from My List when they no longer want an event displayed on their device.
Common questions
Why does a shared event take a few seconds to appear?
CloudKit securely synchronizes the invitation and event records. Keep GroupVote open briefly after accepting an invitation; the app will show confirmation when the event is added.
Why can’t I manage an activity?
An activity can be managed by its creator or by the event organizer. Other participants can vote, comment, or report a concern.
How do I remove my vote?
Tap the Voted control on the activity and confirm Remove My Vote.
Privacy
Read the GroupVote Privacy Policy for details about iCloud, shared content, attachments, reports, and your choices.